Data protection

Personal data is handled in strict confidence and neither sold nor forwarded to third parties. With the access to our website the following data are stored in log files: IP address, date, time, browser query and general information transferred to the operating system / Browser. These data form the basis for anonymous statistical assessments to improve our offers.

Cookies

To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. These cookies are deleted after you close the browser. Other cookies remain on your computer (long-term cookies) and permit its recognition on your next visit. This allows us to improve your access to our site. You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. But this can limit the functionality of our Internet offers as a result.

Web analysis with Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website’s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:

http://tools.google.com/dlpage/gaoptout?hl=de

This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.

Contact formulary / newsletter

A formulary to contact us is provided on our website for contacting us. The messages which are sent via the formulary take place by email in unencrypted form. We only use the data entered therein to answer your respective query. We collect and process the following data in order to be able to process your contact enquiry:

  • Name
  • eMail address
  • Message text

Your rights

You have the right to free of charge information concerning your data stored by us, as well as a right to the correction, blocking or deletion of this data where applicable. Therefore, you can object to the use of your data at any time, without incurring any costs other than those for the transfer in accordance with the basic tariffs. In case of queries concerning the collection, processing or use of your personal data or should you require information concerning the correction, blocking or deletion of data, please contact us via:
Phone: +49 711 5509090
eMail: info@grandl.com

Online complaints procedure

In the event of any problems or disagreements, we will always strive to find a solution in the interest of our customers. You can call us on +49 711 5509090. You can also email us at info@grandl.com

The European Commission also provides a platform for online dispute resolution. This is available at http://ec.europa.eu/consumers/odr/. However, we neither are under an obligation nor prepared to participate in a dispute resolution procedure that has been referred to a consumers’ conciliation board.

The detailed version of our data protection regulation is available under the following website menu: www.grandls-hofbraeuzelt.de/datenschutz